Get in Touch With Us
Whether you have a question, a correction, or simply an idea you would like to share, we are glad you stopped by. This page explains the easiest way to reach us, what to include in your message, and what you can expect once you have pressed send.
How to Reach Us
The quickest way to contact our team is by email. Please write to us at [email protected] and a member of the team will read your message personally. We do not use automated replies to answer questions, so every response comes from a real person.
What You Can Contact Us About
We welcome messages on a wide range of subjects, including:
- Corrections: if you spot something on the site that looks out of date or inaccurate, please let us know so we can check it.
- General questions: if something on a page is unclear, we are happy to explain it in plainer terms.
- Feedback: tell us what you find useful, what you would change, or what you would like us to cover next.
- Partnership or media enquiries: please mention this in your subject line so we can pass it to the right person.
Helping Us Help You
A few small details make a big difference. When you write, it helps if you include:
- A short, clear subject line describing your message.
- The web address of the page you are referring to, if relevant.
- As much detail as you feel comfortable sharing, such as dates or screenshots.
Please avoid sending passwords, bank details or other sensitive personal information by email. We will never ask you for them.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or bank holidays it may take a little longer, but every message is read. If your enquiry needs a closer look, we will let you know we are working on it rather than leave you waiting in silence.
Your Information
Any details you share with us are used only to answer your enquiry. To learn more about how we store and look after personal data, please read our Privacy Policy. For the general rules that apply when using this website, including how content may be used, see our Terms of Use.
Thank You
Every message we receive helps us improve the site for everyone who visits. We appreciate you taking the time to write, and we look forward to hearing from you.